Terms & Conditions & Cookie Policy

Terms & Conditions

Terms and Conditions for Self-Check-in DATA CONTROLLER Andro Internacional d.o.o. Trga Kralja Tomislava 6, 21310 Omiš is the data controller of your personal data within the meaning of the General Data Protection Regulation (GDPR). Regarding the processing of your personal data, you can contact us: by sending an inquiry to the email address: info@hotelplaza.hr; by sending mail to the postal address: Andro Internacional d.o.o. Trga Kralja Tomislava 6, 21310 Omiš. By utilizing our self-check-in service, you agree to the following terms and conditions: 1. Reservation Confirmation: Upon completing your reservation through our official website or e-mail, you will receive a confirmation email containing your reservation details and instructions for self-check-in. 2. Required Documentation: Guests must provide valid government-issued identification (passport, ID card, or driver's license) matching the reservation details during self-check-in. 3. Check-in Process: Self-check-in is available up to 48 hours before arrival at the hotel. Access to your room will be granted upon successful completion of the self-check-in process or check-in at the hotel reception. 4. Use of Data: Your personal data will only be used for the purpose of providing the services you requested, including processing reservations, communicating with you about your stay, and providing personalized service and support. 5. Data Security: We take all reasonable technical and organizational measures to protect your personal data from unauthorized access, disclosure, loss, or destruction. Your data is stored on secure servers and accessed only by authorized personnel. 6. Room Allocation: While we strive to accommodate room preferences, specific room assignments are subject to availability and may vary from the initially selected preferences. 7. Guest Responsibility: Guests are responsible for safeguarding their electronic keys and ensuring the security of their belongings during their stay. Any damages or losses caused by negligence will be charged accordingly. 8. Assistance and Support: Our guest services team is available 24/7 to provide assistance and support. Should you encounter any issues during your self-check-in process or stay, please contact us immediately for assistance. 9. Check-out Procedure: Check-out time is 12:00 AM on the day of departure. Guests are required to vacate their rooms by this time to facilitate cleaning and preparation for the next guests. 10. Reservation Changes and Cancellations: Changes to reservations or cancellations must be made in accordance with the hotel's cancellation policy. Failure to adhere to the policy may result in charges or penalties. 11. Guest Conduct: Guests are expected to conduct themselves in a respectful manner and adhere to the hotel's policies and regulations, including noise restrictions and smoking prohibitions. 12. Liability Waiver: Hotel Plaža Duće is not liable for any injuries, losses, or damages sustained during your stay, including but not limited to personal injuries, theft, or property damage. 13. Governing Law: These terms and conditions are governed by the laws of Croatia, and any disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts of Split. 14. Consent: By proceeding with the self-check-in process, you consent to the collection, use, and processing of your personal data in accordance with this data protection policy. By proceeding with the self-check-in process, you acknowledge that you have read, understood, and agreed to these terms and conditions.

Cookie Policy

Cookie Policy for Self-Check-in When you use our self-check-in service through the Hotel Plaža Duće website, we may store certain information on your device in the form of "cookies" to enhance your user experience. Cookies are small text files that are stored on your device when you visit a website. How we use cookies for Self-Check-in: • Essential cookies: These cookies are necessary for the proper functioning of our self-check-in service and enable you to navigate and use its features. • Analytical cookies: We use analytical cookies to gather information about how users utilize our self-check-in service. This information is used for analysis and to improve the functionality of the service. • Functional cookies: These cookies allow us to remember your settings and preferences when using the self-check-in service, providing you with a personalized experience. How to control cookies: Most web browsers allow you to control cookie settings through the browser settings. You can delete existing cookies and disable the setting of new cookies. However, please note that disabling cookies may impact the functionality of our self-check-in service and may hinder your use of some of its features. This cookie policy is subject to change and updates, so please check this page regularly for the latest information.

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